Included by default
Sovereign Cloud
- Hosting by EU companies only
- AWS, Google Cloud and Microsoft Azure are not engaged
- No route for a US CLOUD Act order to reach your audio, text or voice profiles
- Included by default for EU/EEA customers
Voice AI Made in Europe
EU Sovereign Cloud included on every plan, no enterprise contract.
“Good afternoon, your appointment is on 03/15/2025 at 2:30 p.m. The office is located at 42a Bridge Street. For questions, reach us at 02079460123 or info@clinic.co.uk.”
Direct comparison
PlayHT is no longer available, so the question is where to move. This is what you get with KugelAudio.
| Decision criterion | KugelAudio | PlayHT |
|---|---|---|
| Service status | Live, as a hosted API and on-premise | Shut down on 31 December 2025 |
| Company | German GmbH, EU law | Team acquired by Meta in July 2025 |
| Streaming API | HTTP and WebSocket streaming | HTTP streaming and WebSocket API, now offline |
| Voice cloning | From under 1 minute of audio | Instant cloning from 30 seconds of speech, now offline |
| Hosting in the EU | EU Sovereign Cloud included on every plan | Not available since the shutdown |
PlayHT facts come from its archived website and API documentation, TechCrunch and a public migration guide, accessed October 2026. Please verify current terms for your plan.
Data sovereignty
Built, trained and hosted in the EU, outside the reach of the US CLOUD Act.
Included by default
Live within days
Custom dictionaries
Store the pronunciation once in your dictionary. From then on, the model says the name correctly in every single response.
Your text
“Order your new tableware at Villeroy & Boch.”
Your dictionary entry
Villeroy & Boch → [ˌvɪləɉɔɪ ʔʊnt ˈbɔx]
The output
Pronounced correctly. Every time, in every response.
Works the same for product names, technical terms and abbreviations, via IPA notation or a simple replacement.
Pricing
No character accounting, no seat tiers.
Fast, budget-friendly text-to-speech model
€0.035 / min
Premium text-to-speech model with maximum naturalness
€0.07 / min
On-premise, dedicated capacity and committed-usage rates are available on request.
* Inference TTFA, measured server-side. More in the latency docs · ** Character costs assume approximately 825 characters per minute.
FAQ
No. The PlayHT website states that the service has shut down, effective 31 December 2025. Meta acquired the PlayAI team in July 2025.
KugelAudio is a German company building real-time text-to-speech in 39 languages, hosted in the EU. The EU Sovereign Cloud option engages only EU companies as subprocessors, and it is included on every plan rather than sold as an enterprise add-on.
If you still have the original recordings and the speaker’s consent, yes. KugelAudio clones a voice from under one minute of audio.
In our benchmark run, Kugel v3 reached a 91 ms median time to first audio, measured over WebSocket streaming from an EU data centre with connection setup excluded.
Yes, within days. The models run in your data centre behind your firewall with the same SDK and API as the hosted service, handling up to 192 concurrent calls per GPU.
Real-time, EU-hosted voice that scales with your product.