Included by default
Sovereign Cloud
- Hosting by EU companies only
- AWS, Google Cloud and Microsoft Azure are not engaged
- No route for a US CLOUD Act order to reach your audio, text or voice profiles
- Included by default for EU/EEA customers
Voice AI Made in Europe
EU Sovereign Cloud included on every plan, no enterprise contract.
“Good afternoon, your appointment is on 03/15/2025 at 2:30 p.m. The office is located at 42a Bridge Street. For questions, reach us at 02079460123 or info@clinic.co.uk.”
Direct comparison
Azure AI Speech runs in Microsoft’s cloud. KugelAudio runs on EU providers only, or in your own data centre.
| Decision criterion | KugelAudio | Azure AI Speech |
|---|---|---|
| Hosting provider | EU companies only; AWS, Google Cloud and Microsoft Azure are not engaged | Microsoft Azure; Speech regions in Europe include West Europe, Germany West Central and Sweden Central |
| Billing | Per generated minute: €0.035 (kugel-2-turbo), €0.07 (kugel-3) | Neural voices billed per character, 0.5 million characters free per month |
| Self-hosting | On-premise within days, up to 192 concurrent calls per GPU | Speech containers stay connected to Azure for metering; disconnected use needs approval and a commitment plan |
Microsoft figures come from its public pricing page and Azure documentation, accessed October 2026. Please verify current terms for your plan.
Data sovereignty
Built, trained and hosted in the EU, outside the reach of the US CLOUD Act.
Included by default
Live within days
Custom dictionaries
Store the pronunciation once in your dictionary. From then on, the model says the name correctly in every single response.
Your text
“Order your new tableware at Villeroy & Boch.”
Your dictionary entry
Villeroy & Boch → [ˌvɪləɉɔɪ ʔʊnt ˈbɔx]
The output
Pronounced correctly. Every time, in every response.
Works the same for product names, technical terms and abbreviations, via IPA notation or a simple replacement.
Pricing
No character accounting, no seat tiers.
Fast, budget-friendly text-to-speech model
€0.035 / min
Premium text-to-speech model with maximum naturalness
€0.07 / min
On-premise, dedicated capacity and committed-usage rates are available on request.
* Inference TTFA, measured server-side. More in the latency docs · ** Character costs assume approximately 825 characters per minute.
FAQ
KugelAudio is a German company building real-time text-to-speech in 39 languages, hosted in the EU. The EU Sovereign Cloud option engages only EU companies as subprocessors, and it is included on every plan rather than sold as an enterprise add-on.
Yes, in platforms that call the Azure Speech on-premises container contract. The KugelAudio EU endpoint answers that contract, so in Cognigy Voice Gateway you can register it under the built-in Microsoft Azure Speech Services vendor. Nothing runs on Azure; the URL points at KugelAudio.
Microsoft offers Speech containers, but they are not licensed to run without a connection to Azure for metering. Running them disconnected requires an approved request and a commitment plan. KugelAudio runs in your data centre with the same SDK and API as the hosted service.
Yes. KugelAudio is a German GmbH under EU law. Under the Sovereign Cloud agreement, AWS, Google Cloud and Microsoft Azure are not engaged, so no provider with a US parent processes your data.
Yes, within days. The models run in your data centre behind your firewall with the same SDK and API as the hosted service, handling up to 192 concurrent calls per GPU.
Real-time, EU-hosted voice that scales with your product.