Included by default
Sovereign Cloud
- Hosting by EU companies only
- AWS, Google Cloud, Microsoft Azure and Lambda are not engaged
- No route for a US CLOUD Act order to reach your audio, text or voice profiles
- Included by default for EU/EEA customers
Voice AI Made in Europe
EU Sovereign Cloud included on every plan, no enterprise contract.
“Good afternoon, your appointment is on 03/15/2025 at 2:30 p.m. The office is located at 42a Bridge Street. For questions, reach us at 02079460123 or info@clinic.co.uk.”
Direct comparison
Deepgram’s core is speech to text. For the voice of your product, clean German, data protection and deployment location decide it.
| Decision criterion | KugelAudio | Deepgram |
|---|---|---|
| EU Sovereign Cloud | Included on every plan | Not offered |
| Entity and governing law | German GmbH, EU law | US company, CLOUD Act applies |
| Time to first audio | Kugel v3: 91 ms | Aura-1: 157 ms · Aura-2: 207 ms |
| German numbers, IBANs and emails | Correct by default | Not tuned for German |
| German voices | 112 voices, regional variants | From a multilingual model |
| Contract and compliance | DPA, SLAs, zero data retention | US standard terms |
| On-premise deployment | Live within days | Enterprise tier only |
Deepgram figures come from its public documentation and our benchmark run, August 2026. Please verify current terms for your plan.
Benchmarks
Lower is better
Measured over WebSocket streaming from an EU data centre. Network round-trip included, connection setup excluded.
Data sovereignty
Built, trained and hosted in the EU, outside the reach of the US CLOUD Act.
Included by default
Live within days
Custom dictionaries
Store the pronunciation once in your dictionary. From then on, the model says the name correctly in every single response.
Your text
“Order your new tableware at Villeroy & Boch.”
Your dictionary entry
Villeroy & Boch → [ˌvɪləɉɔɪ ʔʊnt ˈbɔx]
The output
Pronounced correctly. Every time, in every response.
Works the same for product names, technical terms and abbreviations, via IPA notation or a simple replacement.
Pricing
No character accounting, no seat tiers.
Fast, budget-friendly text-to-speech model
€0.035 / min
Premium text-to-speech model with maximum naturalness
€0.07 / min
On-premise, dedicated capacity and committed-usage rates are available on request.
* Inference TTFA, measured server-side. More in the latency docs · ** Character costs assume approximately 825 characters per minute.
FAQ
KugelAudio is a German company building real-time text-to-speech in 26 languages, hosted in the EU. Deepgram’s strength is speech to text; on the voice layer, KugelAudio adds EU sovereignty, German normalization and on-premise deployment.
In our benchmark run, Kugel v3 reached a 91 ms median time to first audio, against 157 ms for Aura-1 and 207 ms for Aura-2. Measurements used WebSocket streaming from an EU data centre, with connection setup excluded.
Yes. KugelAudio is a German GmbH under EU law with its IP in Europe. Under the Sovereign Cloud agreement, AWS, Google Cloud, Microsoft Azure and Lambda are not engaged, so no provider with a US parent processes your data.
Yes. KugelAudio is drop-in for Pipecat and LiveKit, so you can keep your existing speech-to-text stage and swap only the text-to-speech stage.
Yes, within days. The models run in your data centre behind your firewall with the same SDK and API as the hosted service, handling up to 192 concurrent calls per GPU.
Real-time, EU-hosted voice that scales with your product.