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KugelAudio
KugelAudio is the European speech platform for teams that put voice AI into production. Natural text-to-speech in 26 languages, developed and hosted in Europe, fully GDPR compliant.
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Published descriptions of the controls we operate, grouped by area. Each entry states what the control covers and when the description took effect.
5 published entries
Production changes are made through pull requests that must pass the automated test and build gates before they can be merged and deployed.
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Dependencies are monitored automatically for known vulnerabilities and raised as updates against the repository. Runtime errors and performance regressions are collected in an error monitoring system that receives technical logs only, never audio or text payloads.
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Customers can report failures, incidents and concerns through the in-product messenger or by email, and each report reaches a named owner.
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Technical documentation for integrating and operating the service is published and versioned alongside the product, so customers can verify behaviour against a written reference.
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Changes to agreements, the subprocessor register and control descriptions are published in this trust center as dated update entries, and contract contacts are notified of material changes.
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