For telecommunications

Voice AI for telecommunications

From billing and technical support to outbound retention and network notifications, give your telecom voice agents a natural voice that scales — hosted in Europe.

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GDPR compliant
Hosted in the EU
On-premise ready
Sub-50 ms latency

Backed by Y Combinator

Why KugelAudio

Built for telecom scale

High-volume voice that stays natural.

Real-time at scale

~40–50 ms time to first audio keeps support and billing flows fast, even under high call volume.

Serve every subscriber

26 languages from one model cover diverse and multilingual subscriber bases.

European data residency

Subscriber audio is processed and hosted in the EU, fully GDPR-compliant.

Use cases

Voice for every subscriber workflow

What teams build on KugelAudio.

Billing & account support

Answer balance, plan, and billing questions automatically.

Technical troubleshooting

Guide subscribers through setup and fixes with a clear voice.

Retention & notifications

Outbound retention calls and network alerts in the subscriber's language.

One platform

Everything your voice agents need

One European TTS API for every conversation — natural voices, real-time latency, and the integrations your stack already speaks.

26 languages, native pronunciation

A single multilingual model speaks 26 languages with regional accents — no per-language voice juggling.

~40–50 ms to first audio

Inference TTFA on kugel-3-turbo (~60–80 ms on Classic), measured server-side, so conversations feel instant.

Clone any voice in seconds

Build a custom brand voice from 10–30 seconds of reference audio.

Drops into your stack

Native Pipecat and LiveKit integrations, plus REST and WebSocket streaming.

Data sovereignty

Your data never leaves Europe

Built, trained, and hosted in the EU — outside the reach of the US CLOUD Act and FISA Section 702. The default answer to 'where does our voice data go?' is: Europe.

GDPR compliant

Fully GDPR-compliant processing, by design.

EU servers

Hosted in Germany — Frankfurt, Berlin, Amsterdam, Helsinki.

No US jurisdiction

Outside the US CLOUD Act and FISA 702 (Schrems II).

On-premise option

Run the same SDK fully on your own infrastructure.

Get started

Launch on the web or build with the API

Start on the web

Create an account, pick a voice, and generate your first audio in seconds — no credit card required.

Get started free

Build with the API

Drop KugelAudio into Pipecat, LiveKit, or any pipeline with REST and WebSocket streaming. Three lines to production.

Read the docs

FAQ

Frequently asked questions

Yes. KugelAudio is production TTS with ~40–50 ms time to first audio, REST and WebSocket streaming, and Enterprise plans for dedicated capacity.