For hospitality

Voice AI for hospitality

From reservations and phone orders to guest support and concierge requests, give your hospitality voice agents a warm, natural voice — hosted in Europe.

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  • GDPR compliant
  • Hosted in the EU
  • On-premise ready
  • Sub-50 ms latency

Backed by Y Combinator

Why KugelAudio

Hospitality that never sleeps

A warm welcome in every guest's language.

1

Always-on front desk

Handle reservations and guest questions 24/7 with a voice that sounds genuinely welcoming.

2

Greet guests in their language

26 languages from one model make every international guest feel at home.

3

European hosting, guest trust

Guest data is processed and hosted in the EU, fully GDPR-compliant.

Use cases

Voice for every guest touchpoint

What teams build on KugelAudio.

1

Reservations & bookings

Take and change bookings by phone, any hour.

2

Phone orders & room service

Capture orders accurately with a natural, easy-to-understand voice.

3

Concierge & guest support

Answer questions and handle requests instantly.

One platform

Everything your voice agents need

One European TTS API for every conversation — natural voices, real-time latency, and the integrations your stack already speaks.

26 languages, native pronunciation

A single multilingual model speaks 26 languages with regional accents — no per-language voice juggling.

~40–50 ms to first audio

Inference TTFA on kugel-3-turbo (~60–80 ms on Classic), measured server-side, so conversations feel instant.

Clone any voice in seconds

Build a custom brand voice from 10–30 seconds of reference audio.

Drops into your stack

Native Pipecat and LiveKit integrations, plus REST and WebSocket streaming.

Data sovereignty

Your data never leaves Europe

Built, trained, and hosted in the EU — outside the reach of the US CLOUD Act and FISA Section 702. The default answer to 'where does our voice data go?' is: Europe.

GDPR compliant

Fully GDPR-compliant processing, by design.

EU servers

Hosted in Germany — Frankfurt, Berlin, Amsterdam, Helsinki.

No US jurisdiction

Outside the US CLOUD Act and FISA 702 (Schrems II).

On-premise option

Run the same SDK fully on your own infrastructure.

Get started

Launch on the web or build with the API

Start on the web

Create an account, pick a voice, and generate your first audio in seconds — no credit card required.

Get started free

Build with the API

Drop KugelAudio into Pipecat, LiveKit, or any pipeline with REST and WebSocket streaming. Three lines to production.

Read the docs

FAQ

Frequently asked questions

26 languages with native pronunciation from a single multilingual model — ideal for international guests.

Give your voice agents a European voice

Start free in seconds, or talk to us about on-premise and EU data residency.

Get Started Free